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Hey, I’m Harriet.

I’m a product designer in Sydney. For the past two years I’ve been the sole designer of GLOSS Vault, a personal finance platform at Ironfly Technologies, taking each feature from a one-line brief to dev handoff.

It started with sketching, which mostly taught me to look closely. Studying information management and information systems added the other half: it showed me that software development and innovation can’t happen without designers in the room, and it took me through how computer systems work, front-end code included. During my master’s in Interaction Design and Electronic Arts at the University of Sydney, I sharpened my multimedia and web design skills, and that is where the two halves met.

So most of my work is finding a better way for something to work. When a flow feels clumsy, I keep asking “what happens if…?” until I know why, then weigh what a fix gives back against what it costs to build. I’m the only designer, so every flow is mine from the first tap to the last edge case, and I don’t hand it over until it holds together.

AI is part of how I work. I direct Claude and Figma MCP to generate and iterate screens, and I built a Claude skill that rebuilds legacy screens as token-bound components. The decisions stay mine.

Resume

Sydney, NSW · Australian permanent resident, full working rights

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Experience

Product Designer · Ironfly Technologies

Jul 2024 – Present

Sydney · Fintech · GLOSS Vault, a personal-finance platform for the Australian market

Sole designer, every feature end to end. 15+ core features across three major revisions.

Selected project

B2B pay-later product · Client project, name withheld

Jul – Aug 2026

Australia · B2B credit · mobile app and web back office

PRD to handoff: 110+ dev-ready screens, KYB cut from six steps to two.

Internships

Product Designer (Intern) · Cogniss

May – Jul 2024

Sydney · No-code digital-health platform

UI/UX Designer (Intern) · bilibili

Jun – Nov 2021

Shanghai · Video & live-streaming

Product Designer (Intern) · JD.com

Jan – Apr 2021

Shenzhen · E-commerce

Education

Google UX Design Professional Certificate

2023

Google & Coursera

Master of Interaction Design and Electronic Arts (Audio & Acoustics)

2021 – 2023

The University of Sydney

Bachelor’s degree, Information Management & Information Systems · Top 1% graduate

2020

Sichuan University Jincheng College

Skills

Product design

  • Discovery & scoping
  • User flows & IA
  • Wireframes to interactive prototypes
  • Usability testing
  • Data visualisation, UX writing

Design systems

  • Figma variables & tokens (light / dark)
  • Component libraries, auto layout
  • Token handoff (JSON / CSS)
  • WCAG 2.1 AA contrast

AI & prototyping

  • Claude, Figma MCP, custom skills
  • HTML, CSS, JavaScript
  • Three.js / WebGL

Tools

  • Figma
  • Jitter
  • Photoshop
  • After Effects
  • Premiere Pro
  • Claude
  • ChatGPT
  • Framer
  • Obsidian
  • Notion
  • Unity
  • Jira

Outside work

Sketching
Art exhibitions
Hiking
Cycling
Tennis
Snorkelling
Badminton
Overwatch · Apex
Nail art
Streaming
Cosplay